FAQ

The following payment methods are available for the payment of your automated orders.

• Advance Payment
  
• Invoice*
• PayPal**
• SEPA-Direct debit***
• Creditcard ****

These paymentMethods are used for the createOrderRequestType.

• Advance Payment = paymentInformation->paymentMethod = ‘ADP’
• Invoice= paymentInformation->paymentMethod = ‘INV’
• PayPal = paymentInformation->paymentMethod = ‘PAY’;
• SEPA = paymentInformation->paymentMethod = ‘SDB’;
• Creditcard = paymentInformation->paymentMethod = ‘CRC’;

*         requires a mandate for UP
**      requires activation by UP
***    in Germany only
**** requires activation by UP

If the “createOrder” function delivers the following response, please send an e-mail to the following address. connect@unitedprintshopservices.com

<returnMessage xmlns=””>important: Payment method failed! Value is: INV</returnMessage>

Note
Your UP customer account is blocked for the payment method Invoice.

The easiest way for payment to unitedprint is the SEPA direct debit.

In the form already prepared by us, you only have to enter your bank details, sign and send the original in duplicate by post to the following address:

unitedprint.com Deutschland GmbH
Friedrich-List-Straße 3
01445 Radebeul
Deutschland

After a processing period about of 14 days, you can use this payment method for future orders.

Please log in with your user data and your customer data will be completely used for the direct debit printout.

Note
This function is only available to customers within Germany.